Most Commonly Asked Questions
Please note: Many of these FAQs refer to the 2020 or 2019 summit, and will be updated for the 2021 Summit early next year.
I am not getting the emails. Please check your spam, and if it’s possible that you used a different email address to register, please check your other accounts. Search for emails from [email protected] Make sure you add this email to your address book.
The most common reasons we see for people NOT receiving the emails are:
1 – You haven’t actually registered by filling out the form and entering your email address.
2 – Your emails are going to spam or another folder. Do a search of your inbox and spam for [email protected]
3 – Your host is blocking us… I don’t have a solution for that other than trying to register with a different email or sending us an email directly that we can hopefully reply to. You can also register through Facebook Messenger by going to our Facebook page – https://facebook.com/WomeninPublishing and sending us a message.
4 – You mistyped your email address. We’ve seen lots of bounced emails with a gmail.xcom or gmail.con, etc. If you’re certain you registered, you’ve checked for spam and other folders, there’s a good chance this is what happened. Try registering again. You should receive an email immediately. If you don’t, there is an issue.
5 – You live in a GDPR country and did not confirm your email address.
Emails about your purchase: If you purchased the Full Conference Ticket or the upgrade special bonus offer to get Self-Publishing 101 Mini Bundle $200 off, you will have received receipts with the link and an additional email from [email protected] with the link and instructions for accessing. Please search your spam and full inbox for those emails.
Do you live in a GDPR regulated country? If YES, you must CONFIRM your registration. Once you signed up, you should have received an email asking you to confirm. If you didn’t confirm within 3 days, you were de-registered, so please try signing up again.
I have an AOL, Yahoo or Hotmail address, and I’m not getting the emails. I’ve even checked my spam! Nearly 99% of the people reporting that they haven’t gotten the emails have a AOL/Yahoo/Hotmail address. We don’t know why this is, we’re sorry but your server is trashing our emails. First, as suggested above, add [email protected] to your address book. Second, consider using an alternative email address. Gmail addresses seem to be the most reliable, or an address with personal/company domain.
Where’s the Conference Workbook? You can download it here. Just make sure you’re registered or you won’t get access to the presentations!
Where are the presentations? You will not find them on the website without the direct links. Please make sure you are registered, and then check your email for links. If you aren’t receiving emails, check your spam. If they aren’t in spam, please email us at [email protected] Each day of the conference, you will receive links to that days contest. Please note, this does not start until the conference does!
I thought the summit was free. Why do I keep seeing an option to Upgrade? During the first week of March, all the presentations are available for free, for 24 hours after release, on our website. The Full Conference Ticket / All Access Pass is a paid upgrade to our membership community that grants immediate and unlimited access to the presentations, along with bonuses and admission to our private membership group on Facebook.
I can’t get the website to load. Users are reporting issues with Internet Explorer. Please consider switching to Chrome, Safari or Firefox. If none of that works, it’s possible there is an outage. Please return to check in a bit.
I didn’t get the email for Day 1. Please go through the other steps above to ensure this is not causing a problem. If you registered AFTER 10 am EST on Day 2 of the conference, the presentations are no longer available. You’ll only be able to access this content by upgrading the the Full Conference Ticket, aka All access Pass.
I paid for the upgrade and don’t know how to access my Full Conference Ticket / All Access Pass. You should have received an emailed titled “Yes! You purchased the All Access Pass” – so check for this email. You’ll click on the link that will take you to the membership enrollment course. You MUST Click on ENROLL to get started.
If you’ve already enrolled and have forgotten where to go, Please go to https://writepublishsell.thinkific.com/ and log into your dashboard. If you can’t remember your password, do a password reset. If it’s not allowing you to reset your password, odds are, you dont have an account.
I can’t find the bonuses for the Full Conference Ticket. The bonuses for the Full Conference Ticket are inside the course, which you should access the link you received via email. Please make sure you are enrolled in the Full Conference Ticket program, as detailed above. If you aren’t, check the email you received when you purchased the All Access Pass for instructions on completing your enrollment.
Where do I find the live presentations? The live presentations can be found at https://www.facebook.com/pg/WomenInPublishing/videos and the schedule of all the live presentations is here: https://www.facebook.com/pg/WomenInPublishing/events/
I don’t want to use Facebook. Can I watch the Live presentations somewhere else? Yes! Once the presentations are done recording, we will load them to the presentation post. They will also be added to the membership area for the Full Conference Ticket. So check the link we sent for the presentation post and you’ll find the video there when it’s ready.
I’m really interested in being a speaker in next year’s conference. Yay! Go here!
If these don’t answer your questions, please email us at [email protected]
T-shirts and SWAG are now available!